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retailer partnerships detail
Sounds Good Corporation has become an invaluable strategic partner to
consumer electronics retailers, offering expert home entertainment installation
service, support, and solution selling as a third-party contractor.
The retailer partnership program began with our understanding of a fast
developing dilemma. As home entertainment and automation technology prices
decrease, big box retailers are able to offer these systems, but struggle with
installation and integration challenges. Sounds Good has developed and
refined a unique retail installation model that provides the highest level of
customer service.
A retailer’s customer is looking for technology solutions whereas retailers
often times simply sell a box. We work with retailer partners on repeatable,
scalable integration, installation, and solution selling protocols that result
in increased sales and an ever- deepening customer loyalty. If you
recognize that your customers will appreciate a seamless purchase and
installation, Sounds Good is the answer.
Quite simply, our installers are the retailer’s installers. The assigned
installation teams fully adhere to the retailer’s image, adapt to all of the
store procedures, and provide a premium customer service experience every time.
Signature features of the Sounds Good installation model are:
| Premium Baseline Customer Service Installation
Experience |
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Standard Operating Procedures governing all installations |
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Installers using premium tools and equipment |
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Strong emphasis on installer training and certification |
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Sounds Good “seamless” support |
| Strong Operational Efficiencies |
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Vehicle Management |
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Logistics / Scheduling |
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Organizational |
| Additional Revenue Streams & Profitability |
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In-Store Sales Staff training on the selling of installation
services |
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In-Store Sales Staff training on the selling of additional
accessories |
Sounds Good understands the value of customers ordering home installations. Our ultimate goal? To deepen the customer’s loyalty to the retailer by
providing a superb installation experience.
Sounds Good works with Circuit City / firedog on their home theater installation
in New England. Please see details of our
Circuit
City / firedog Partnership.
To discuss these opportunities further, please contact Greg Brett at (781)
890-8700 or via e-mail.
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